Effective: 07/01/2023
Welcome to the MAG App (“MAG”), owned and operated by MAG. At MAG, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect the data you provide when using the App. By using the App, you agree to the practices described in this policy.
Information We Collect
MAG may collect the following types of personal information through the App:
- Name: Used to identify you within the dealership system.
- Address: Enables efficient processing of claims and service requests.
- Phone Number: Facilitates essential communications regarding claims or service calls.
- Email Address: Allows us to send important updates and notifications about claims and system-related activities.
How We Use Your Information
The information we collect is used to deliver services effectively and enhance your experience. Specific uses include:
- Processing Claims and Service Requests: To handle service requests or warranty claims initiated within the dealership system.
- Communication: To send updates, confirmations, and relevant notifications regarding claims or service matters.
- System Improvements: To analyze usage and improve system functionality for dealership operations.
- Legal Compliance: To meet any applicable legal, regulatory, or compliance requirements.
Features That Use Data
Photos
The App may request access to photos to document vehicle conditions or damage. These photos are only used for processing warranty claims or service needs. Users can control photo access via their system settings.
Push Notifications
Notifications may include updates on claims or communications from the dealership. These can be disabled in your device’s notification settings.
Data Security
MAG employs industry-standard security measures to safeguard your data against unauthorized access, alteration, or disclosure. These measures include encryption, firewalls, and controlled access to sensitive information.
Third-Party Disclosures
MAG does not sell or rent personal information to third parties. However, your information may be shared under the following conditions:
- Service Fulfillment: To third-party service providers or partners necessary for processing your claims or service requests.
- Legal Obligations: To comply with applicable laws or protect the rights and safety of MAG or its users.
Data Retention
Your data is retained only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once no longer needed, data is securely deleted or anonymized.
Changes to the Privacy Policy
We may revise this Privacy Policy to reflect changes in practices, legal requirements, or other operational needs. The updated policy will take effect immediately upon posting. We encourage users to review this policy periodically.
Contact Us
If you have questions, concerns, or requests related to this Privacy Policy or your data, please contact us:
MAG Headquarters
825 Northgate Blvd. Suite 200
New Albany, IN 47150, USA
Phone: 800-801-1342
Email: CustomerSupport@MaximusAutoGroup.com
By using the App, you confirm that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described.
Copyright 2024, Maximus Auto Group, Inc. – All Rights Reserved